Get in Touch With Us
This is the page to use if you need to reach the editorial team behind Offshore Sports Betting Sites. We research offshore sportsbooks that accept US bettors, and most of the mail we get falls into a few predictable buckets: a bonus term that changed, a payout that stalled, a ranking a reader disagrees with, or a commercial enquiry. Below is how to contact us, what we can realistically do, and where to go instead when the answer sits with someone else.
Email is the only channel we run: [email protected]. We aim to reply within two business days. We do not operate a phone line, and we are not a betting operator — we cannot access, credit, freeze or close anyone's sportsbook account.
One thing to be clear about before anything else: the sportsbooks we cover are licensed offshore, in jurisdictions such as Curaçao, Panama and Costa Rica. They are not licensed or regulated by any US state gaming commission or board. For US bettors they sit in a legal grey area, they carry no US state player protections, and there is no state regulator to escalate a dispute to. Check your own state's laws before you bet. You must be 21 or older to use this site (18 where a book's own minimum is lower and your jurisdiction permits it). If gambling has stopped being fun, call 1-800-GAMBLER.
How we make money, and why it doesn't buy a ranking
Some links on susansown.com are commercial. If you open an account through one, the publisher may earn a commission at no extra cost to you. That relationship does not decide positions, ratings or what we write. If you think a write-up reads like it was bought, say so in an email and point at the sentence — we would rather fix it than defend it.
What we can actually help with
- Corrections to bonus terms. Offshore welcome offers change without notice. If a rollover figure, minimum odds requirement or expiry window on our pages no longer matches the operator's own terms, tell us which book and which page. This is our most useful reader mail.
- Payout experiences. We can't force a book to pay you, but slow or refused withdrawals are the single biggest risk in offshore betting, and patterns in reader reports feed directly into how we rate reliability. Include the book, the method, the date you requested and the date it landed — or didn't.
- Odds and market accuracy. If we describe a book as offering reduced juice, same-game parlays, or a particular racebook or in-play feature and it doesn't, we want the correction.
- Banking availability. Card declines, crypto minimums, wire fees, voucher transfers between players — availability shifts by book and sometimes by state. Reader reports help us verify rather than assume.
- Methodology questions. Ask how we weighted something. We'll explain.
- Partnership and media enquiries. Introduce yourself and outline the proposal. We label commercial content.
- Responsible gambling concerns. If you're worried about yourself or someone else, mention it and we'll point you to support. We are not counselors.
What we can't do
- Recover funds, unlock accounts, verify your identity or intervene in a dispute with an operator.
- Change the outcome of a settled bet or a voided wager.
- Tell you whether betting offshore is legal where you live. Laws differ state by state and change. Consult a qualified attorney.
- Advise on taxes. US bettors generally have reporting obligations on gambling winnings; speak to a qualified tax professional about your situation.
- Supply picks, tips or selections presented as certainties. No bet is a lock, betting is not an income source, and every wager risks the full stake.
Disputes with an offshore sportsbook: the realistic route
Because these books hold no US license, there is no state gaming board complaint process available to you, no segregated-funds requirement you can lean on and no guaranteed payout. What you have is the operator's own process, the terms you accepted, and your records. Work through it in this order:
- Read the specific term the book cited. Bonus-related holds are the most common cause, usually rollover not met, a market excluded from wagering requirements, or odds below the stated minimum.
- Contact the book's support in writing and keep the thread. Ask for the clause number.
- Complete verification fully. Offshore books often run lighter KYC on deposit and a much heavier one on a first withdrawal. Delays frequently start here.
- Check the payout limits and method rules. Crypto withdrawals are typically faster than a bank wire, and a book may cap per-transaction amounts or charge a fee outside a free monthly withdrawal.
- If the book has an escalation tier or a licensing-body complaint route in its jurisdiction, use it. Outcomes vary and nothing is guaranteed.
- Then write to us. We log it.
Sending a report we can use
Vague mail takes three rounds to resolve. A single email with the details below usually takes one.
| Type of message | Include this | Typical outcome |
|---|---|---|
| Bonus term correction | Sportsbook name, page you saw it on, the operator's current wording | Page updated and re-dated |
| Withdrawal delay | Book, payment method, request date, current status, any reason given | Logged against that book's reliability notes |
| Odds or market error | Book, sport, market type, screenshot if you have one | Verified then corrected |
| Partnership | Company, product, the proposal | Reply either way |
Never send passwords, full card numbers, seed phrases or private keys. We will never ask for them, and neither should a support agent.
Questions about the books we rank most often
Three names generate most of our inbox. Here is our current position on each, which may save you an email. Every bonus below carries rollover, minimum-odds and time-limit conditions set by the operator — read the book's own terms before depositing, because they change and they decide whether a balance is withdrawable.
Lucky Rebel — our top-rated book, and the one readers ask about most
Lucky Rebel sits first on our list (editorial rating 10.0) largely on the strength of its in-play offering and the size of its headline welcome deal: 125% up to $1,250 plus a 50 FreeBet, subject to the operator's rollover, qualifying-odds and expiry terms. For live betting specifically, that matters less than pricing and uptime during a game, so the questions we most often answer here are about market suspension and cash-out behavior on busy NFL and NBA slates.
Limitation: it is a newer name than the established offshore books, so its track record of paying is shorter. A high editorial rating is our assessment, not a customer-review score and not a guarantee. Treat first withdrawals as a test: keep them small until the book has paid you.
Bovada — the reliability benchmark readers compare against
Bovada (9.8) draws mail because it is the book most US bettors have heard of, with broad NFL, NBA, NHL, MLB, soccer and MMA coverage plus a racebook. Its welcome bonus is a comparatively modest 50% up to $250, again with rollover and eligibility conditions attached — smaller headline, generally tighter terms than the 200%-style offers further down the list.
Limitation: availability is restricted in some states, and limits on sharp markets are not what a high-stakes bettor wants. Crypto is where its payouts move quickest; card and wire routes are slower and can carry fees.
BetOnline — the props and live-markets complaint magnet
BetOnline (9.5) earns its place on market depth: prop bets, futures, same-game parlays and a wide live book across major US sports and soccer. Its $250 in free bets welcome offer is contingent on the book's stated qualifying wager, minimum odds and expiry rules, and free-bet stakes are not normally returned with winnings.
Limitation: in-play pricing on secondary markets can lag, and readers regularly write to us about verification requests arriving at the withdrawal stage rather than at signup. Complete KYC early and the wait shortens.
Further down our rankings you'll also see BetNow (125% up to $2,500), Everygame (100% up to $500), BetUS (100% up to $2,000 on sports plus 25% casino), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 on credit card deposits), MyBookie (100% up to $1,000 for new players) and ApuestaHoy (200% welcome offer). Larger percentages usually mean heavier rollover, so compare the condition, not the headline. Mail us about any of them and we'll answer.
Banking questions we get asked repeatedly
We can't confirm what a specific book will approve for your account, but the general shape holds across the offshore market:
- Crypto — usually the fastest deposit and payout route, often with the lowest or no fee. The tradeoff is price volatility: the dollar value of a balance or a pending withdrawal can move while it's in transit.
- Bank cards — deposits are instant when they go through, but US issuers decline gambling transactions regularly. Cards are rarely a payout method.
- Bank wire — used for larger withdrawals, typically the slowest, and fees are common on both ends.
- Money transfer and player-to-player vouchers — offered by some books; check limits and whether a fee applies before relying on them.
Every book sets its own minimums, maximums and free-withdrawal allowances. Verify on the operator's cashier page rather than assuming.
Beyond sportsbooks
Most of these operators also run casino and poker rooms alongside the sportsbook — slots, table games and live-dealer tables — and several run a separate racebook for horse racing, which is priced and settled differently from fixed-odds sports markets. Casino bonuses usually carry their own, higher rollover than sports bonuses and often can't be cleared with sports bets. If your question is about those sections, say so in the subject line. Readers looking at a different market entirely can start with our guide to casinos outside the GamStop scheme.
Eligibility, age and support
You must be at least 21 to use Offshore Sports Betting Sites and, at minimum, of legal age wherever you are. Offshore books are not bound by US state rules, so the responsible gambling tools you'd find at a regulated operator — deposit caps, cooling-off periods, state self-exclusion registers — may be limited or absent. Set your own limits and only stake money you can afford to lose. Losing is the normal outcome of most betting sessions, and with an offshore book there is the added risk that a payout is delayed or refused.
If betting is causing harm, call 1-800-GAMBLER, available 24/7 and free. Tell us in an email if you'd like us to remove you from any list we hold.
Last reviewed Sep 19, 2026 by Isla Monroe. Write to [email protected] — corrections get read first.